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Terms of Service

Last Updated: January 2025

Welcome to Veggiberian. These Terms of Service ("Terms") govern your use of our website veggiberian.shop and our services. By accessing or using our website and services, you agree to be bound by these Terms.

1. Definitions

• "Company," "we," "our," or "us" refers to Veggiberian
• "Services" refers to our website, product catalog, and related business services
• "User," "you," or "your" refers to the individual or business entity accessing our Services
• "Products" refers to the Spanish food products featured in our catalog

2. Business Relationship

Veggiberian operates as a B2B (business-to-business) platform. Our services are intended exclusively for:

• Licensed distributors and wholesalers
• Retail businesses
• Food service providers
• E-commerce platforms
• Other business entities engaged in commercial food distribution

We do not sell directly to end consumers.

3. Use of Our Website

3.1 Permitted Use

You may use our website to:

• Browse product information
• Request our product catalog
• Contact us for business inquiries
• Learn about our services and capabilities

3.2 Prohibited Use

You agree not to:

• Use our Services for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Services
• Use automated systems (bots, scrapers) without permission
• Impersonate any person or entity
• Transmit viruses or malicious code
• Violate any applicable laws or regulations

4. Product Information and Catalog

Our product catalog is provided for informational purposes and represents our current offerings. We make reasonable efforts to ensure accuracy, however:

• Product availability may change without notice
• Pricing is subject to change and must be confirmed in writing
• Product specifications are approximate and may vary
• Images are representative and actual products may differ
• The catalog does not constitute a binding offer

5. Orders and Quotations

5.1 Quotation Process

All orders require a formal quotation from us. Catalog downloads and price inquiries do not constitute binding agreements. Final terms, including:

• Pricing
• Minimum order quantities
• Delivery terms and timelines
• Payment terms

Must be agreed upon in writing before any order is confirmed.

5.2 Order Acceptance

We reserve the right to accept or reject any order at our discretion. An order is binding only when we provide written confirmation.

6. Pricing and Payment

• All prices are quoted in Euros (EUR) unless otherwise specified
• Prices exclude VAT, customs duties, and shipping unless stated
• Payment terms are negotiated on a case-by-case basis
• We reserve the right to adjust prices for future orders

7. Shipping and Delivery

• Delivery terms are specified in each order confirmation
• We handle customs documentation and door-to-door delivery within Europe
• Delivery times are estimates and not guaranteed
• Risk of loss transfers according to agreed Incoterms
• Claims for damaged or missing goods must be made within 48 hours of delivery

8. Quality and Compliance

Our products meet EU food safety standards and regulations. We provide:

• Product certifications and technical data sheets upon request
• Full traceability documentation
• Compliance with food labeling regulations
• Quality guarantees as specified in order confirmations

9. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Veggiberian or our content suppliers and is protected by copyright and trademark laws.

You may not:

• Reproduce, distribute, or create derivative works without permission
• Use our trademarks or branding without written authorization
• Remove copyright or proprietary notices from materials

10. Confidentiality

Information exchanged during business negotiations, including pricing, terms, and product specifications, is confidential. Both parties agree to:

• Keep confidential information secure
• Use it only for the intended business purpose
• Not disclose it to third parties without consent

11. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability for any claim is limited to the value of the specific order
• We are not responsible for delays caused by circumstances beyond our control
• Product liability is governed by applicable EU regulations and our product liability insurance

12. Warranties and Disclaimers

We warrant that our products will conform to agreed specifications at the time of delivery. However:

• We make no warranties regarding suitability for particular purposes beyond agreed specifications
• Website content is provided "as is" without warranties of any kind
• We do not guarantee uninterrupted or error-free website operation

13. Force Majeure

We are not liable for failure to perform due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters
• War, terrorism, or civil unrest
• Government actions or regulations
• Labor disputes
• Supplier failures
• Transportation disruptions

14. Governing Law and Disputes

These Terms are governed by Spanish law. Any disputes arising from these Terms or use of our Services shall be resolved through:

• First, good faith negotiations
• If unresolved, through the courts of [Your jurisdiction], Spain

15. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our Services after changes constitutes acceptance of the modified Terms.

16. Termination

We may terminate or suspend your access to our Services immediately, without notice, for:

• Violation of these Terms
• Fraudulent or illegal activity
• Any reason we deem necessary to protect our business

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and any order confirmations, constitute the entire agreement between you and Veggiberian regarding use of our Services.

19. Contact Information

For questions about these Terms, please contact us:

Veggiberian
Email: info@veggiberian.shop
Website: veggiberian.shop

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